Needs assessment and service coordination

The primary point of contact for services for older adults is Needs Assessment and Service Coordination (NASC). NASC services cover help to stay at home, support services for carers and entry into residential care. They can also link with other District Health Board (DHB) services and community based agencies.

The NASC contacts for the Bay of Plenty is Support Net - Kupenga Hao Ite Ora 

Area includes: Tauranga, Athenree, Katikati, Te Puke, Waihi Beach, Whakatane, Edgecumbe, Murupara, Ohope, Opotiki, Kawerau.


Website: link)

Phone: 07 571 0093

Address: 510 Cameron Rd, PO Box 2121, Tauranga 3140

Other useful contacts

  • Meals on Wheels: 07 579 8196 (Tauranga, Mt Maunganui, Papamoa and Te Puke).
  • Other meal providers: Eat, phone 0800 328 333 or link)  Contact local rest homes as some provide meals for community clients.
  • District nursing: Tauranga 07 579 8757. Whakatane 07 306 0706.
  • Shuttle services: St Johns Shuttle 07 578 2011 (Tauranga district). Red Cross 07 578 6987 (Tauranga district, no wheelchair access). Red Cross 07 573 6806 - Judith Roadley coordinator volunteer drivers, based in Te Puke. Covers Rotorua, Whakatane & Tauranga.