This legal document protects the resident and rest home / hospital by setting out the responsibilities of both.

Care Providers are required to have an Admission Agreement. Ask to take the Agreement away with you and study it carefully. If there is anything you are not clear about, seek advice.

If you are not happy with the terms, try to negotiate a different arrangement and change the agreement to reflect this. You initial changes, just as you would any other legal document. For example, you might negotiate a reduced period of notice.

There is no charge for preparing or providing an Admission Agreement.

What should an admission agreement include?

This is covered in the Age Related Residential Care Services Agreement [PDF, 460 KB], section D13.

The Admission Agreement should specify any extra charges. By signing it you undertake to pay these costs if you use the services listed. Some facilities may ask you to supply a guarantor for payment.

The Admission Agreement is required to cover issues such as liability for damage or loss of residents’ personal belongings, staffing, resident safety and security, transport policies, procedures, costs, complaint processes and information on when a resident may be required to leave a facility.

Your care provider cannot charge you for any services you receive that are already part of its contract with the District Health Board (DHB). These are known as Contracted Care Services. Services generally include GP visits, medications and incontinence products.

Care plan

This is not part of the Admission Agreement but is an important document covering the care needs of an individual resident.

The Care Plan details how care is to be delivered to a resident. Ideally it should be written in consultation with you and family / whanau so that you are able to make informed decisions about care. For example, if you have specific dietary requirements or if family want to be notified if you have a fall, the care plan is where this information is recorded.

If you want to change some part of your care, the plan forms the base for discussion. Care plans should be reviewed every six months or when there is a change in health status.