Needs assessment and service coordination 

The primary point of contact for services for older adults is Needs Assessment and Service Coordination (NASC). NASC services cover help to stay at home, support services for carers and entry into residential care. They can also link with other District Health Board (DHB) services and community based agencies.

The NASC contact for Tairawhiti is NASC Older Persons

Area includes: Gisborne, Hicks Bay, Matawai, Ruatoria, Tolaga Bay, Tokomaru Bay


Website: link) 

Phone: 06 869 0558

Address: NASC Older Persons, Private Bag 7001, Gisborne 4040

Other useful contacts

  • Meals on Wheels: Home-delivered food service to the Gisborne area is co-ordinated by Age Concern, phone 06 867 6533 or email 
  • Other meal providers: Black Pearl home delivered meal service. Contact Wendy Bennett phone 021 702 222 or email: 
  • District nursing: Provides a community nursing service seven days a week; 8am-8pm Monday to Friday, 8am-1pm and 4pm-8pm Saturday and Sunday. Phone 06 869 0500 ext 8405. The team also has several specialist roles; continence, wound management, breast care/oncology and stoma care. Additional services provided for home IV service, outpatient IV clinics, palliative care nursing, oxygen supplies and education. Area covered includes Gisborne City and extends from Ormond to the Waipaoa Bridge and North as far as Makarori. 
  • Shuttle services: The Sunshine Bus service is a registered charitable trust. Volunteers provide wheelchair accessible transport for elderly and disabled, with a focus on supporting independence. Buses operate in the Gisborne suburban area and transport people to medical appointments, day programmes and supermarket shopping. The service is also available to residents of long-term care. Bookings are essential and there is a charge: $3 one-way or $5 return. Sunshine Bus: phone 06 867 2905 or Office hours 7am-noon, 389 Gladstone Road, Gisborne.